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MyAd

Terms of Service

The agreement governing your use of the MyAd platform, website and MCP API.

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These Terms of Service ("Terms") govern your access to and use of the MyAd platform, website and API (the "Service"). By creating an account or using the Service you agree to these Terms.

1. The Service

MyAd connects to advertising platforms you authorise, analyses your advertising data, generates optimisation recommendations, and — where you enable it — applies changes on your behalf. MyAd is an independent product and is not affiliated with, endorsed by, or sponsored by Google LLC or Meta Platforms, Inc.

2. Accounts and eligibility

  • You must be at least 18 years old and able to enter into a binding contract.
  • You must have authority to grant access to any advertising account you connect.
  • You are responsible for all activity under your account and for keeping credentials secure.
  • You must notify us promptly of any unauthorised use of your account.

3. Trials, plans and billing

  • New accounts receive a 7-day free trial. No credit card is required to start.
  • Paid subscriptions renew automatically at the interval selected until cancelled.
  • All fees are exclusive of tax unless stated otherwise, and are charged in advance.
  • Plan limits (accounts, recommendations, API calls and monitoring frequency) are described on the pricing page.
  • We may change prices with at least 30 days' notice before your next renewal.

4. Acceptable use

You agree not to:

  • Connect advertising accounts you are not authorised to access.
  • Use the Service to violate the policies of Google Ads, Meta Ads or any applicable law.
  • Attempt to reverse engineer, resell, or circumvent usage limits of the Service.
  • Use the API to build a substantially similar competing product.
  • Introduce malware, or interfere with the integrity or performance of the Service.
  • Use the Service to advertise illegal products or services, or to deceive consumers.

5. Advertising platform terms

Your use of Google Ads and Meta Ads remains subject to those platforms' own terms and policies. You are responsible for compliance, including any advertising restrictions that apply to your industry. Suspension of your advertising account by a platform is outside our control and is not a ground for a refund.

6. AI recommendations and autonomous mode

  • Recommendations are generated by automated analysis and may be incorrect or unsuitable for your business.
  • You are responsible for reviewing changes before or after they are applied.
  • If you enable autonomous mode, you authorise MyAd to apply changes within the guardrails you configure. You remain responsible for the resulting advertising spend and outcomes.
  • Every automated change is logged with before and after values, and can be reverted where the platform permits.

7. Intellectual property

We retain all rights to the Service, including software, models, documentation and design. You retain all rights to your advertising data and any content you upload. You grant us a limited licence to process your data solely to provide the Service.

8. Confidentiality and data

Each party will protect the other's confidential information with reasonable care. Our handling of personal data is described in the Privacy Policy.

9. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Support levels vary by plan. Scheduled maintenance is announced in advance where practical.

10. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant any particular advertising result, cost reduction or return on ad spend.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost advertising spend. Our total aggregate liability arising from the Service is limited to the fees you paid us in the twelve months preceding the claim.

12. Termination

  • You may cancel at any time from Billing; access continues until the end of the paid period.
  • We may suspend or terminate your account for material breach of these Terms, with notice where practicable.
  • On termination, your right to use the Service ends and data is handled per the Privacy Policy.

13. Changes to these Terms

We may update these Terms. Material changes will be posted on this page and, where significant, notified by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the Republic of Slovenia, without regard to conflict-of-law rules. The courts of Ljubljana have exclusive jurisdiction, without prejudice to any mandatory consumer protections in your country of residence.

15. Contact

Questions about these Terms: hello@myad.si.